How to

How to Lower Ping: Fix Lag for Gaming, Calls, and Remote Work

Is lag ruining your game, data scraping, or any other work? Learn how to lower ping fast with Ethernet, DNS, drivers, and more.

Natasha M. 13 Mar 2024 8 min reading
How to Lower Ping: Fix Lag for Gaming, Calls, and Remote Work
Table of Contents

Ping is the lag tax on anything real-time. This guide is the fix list: what ping is, what's driving yours up, and the changes that lower it, from the 30-second router restart to the DNS swap most people never try. Gaming is the most demanding case, so we lead with it; everything here applies just as much to calls, remote work, and streaming.

What Is Ping and Why Does It Matter?

Ping is the round-trip time for a signal to travel from your device to the game server and back, measured in milliseconds (ms). Lower is better. When people say "high ping," they mean that the round-trip time is taking too long, so your inputs arrive late, and the server's updates reach you late.

Here's what the numbers mean in practice:

Ping

Gaming

Calls and Remote Work

10–20 ms

Competitive-grade; what professional gamers play on

Indistinguishable from local

20–50 ms

Excellent; smooth for any casual play

Clean calls; responsive screen share

50–100 ms

Fine; most players won't notice

Perfectly usable for video calls

100–150 ms

Noticeable delay in fast games

Slight talk-over on calls

150 ms+

Very high ping; visible lag, rubber-banding, late hits

Awkward call delays, laggy remote desktop

Ping vs. Latency — the Difference

People use them interchangeably, but they're not identical. Latency is the one-way delay for data to travel from A to B. Ping is the round-trip, which is why a ping result is roughly double the one-way latency. In everyday gaming talk, your "ping" is the number the game shows you, and that's the round-trip figure.

How to Measure Your Ping

Before you fix high ping, confirm that's actually the problem. There are three reliable ways to check.

Use the Ping Command Prompt

The fastest method on Windows:

  1. Press Windows + R.
  2. Type cmd and click OK.Use the Ping Command Prompt
  3. In the window that opens, type ping followed by the host's IP address or domain — for example, ping 8.8.8.8.Use the Ping Command Prompt
  4. Press Enter.

You'll see several lines starting with Reply from, each showing a time= value in milliseconds — that's your round-trip ping to that host.

Use the Ping Command Prompt

Ping Testing Websites

If you'd rather not touch the command line, a browser-based test does more in one click. Sites like speedtest.net report your ping alongside download and upload speeds, and most will also show your IP, location, and jitter. This is useful when you want ping and a full speed test in the same place — for example, to check whether high ping lines up with a slow connection or appears on its own.

Ping Testing Websites

Ping Analyzing Apps

On mobile, a dedicated app can monitor ping from your phone or tablet. The Ping utility on Google Play and the Apple App Store works on both platforms:

  1. Install the app.Ping Analyzing Apps
  2. Find your target IP (your own device's IP is in the Wi-Fi settings; for a game server, use its address).Ping Analyzing Apps
  3. Enter the IP and tap Ping.Ping Analyzing Apps
  4. Tap Stop to end the scan.Ping Analyzing Apps

This is handy for spotting whether ping spikes on Wi-Fi correlate with your location in your home; walk around and watch the numbers change.

What Causes High Ping?

What Causes High Ping

Before you fix anything, know what you're fixing. High ping usually traces back to one of these. The causes are the same whether you're fragging or on a client call; only the tolerance differs.

  • ISP quality and internet speeds. A slow or unstable connection from your internet provider sets a floor on how low your ping can go.
  • Physical distance to the game server. Data moves fast, but not instantly; a server three regions away adds round-trip time that no setting can erase.
  • Network congestion from connected devices. Someone streaming 4K or pulling a large download on the same network eats the capacity your game needs.
  • Wi-Fi interference. Walls, distance from the router, and other 2.4 GHz devices (microwaves, baby monitors) all degrade a wireless signal.
  • Background applications. Updates, cloud sync, and open browser tabs quietly consume bandwidth mid-match.
  • Outdated network drivers. An old or buggy network driver adds latency you can't see in any speed test — one of the most overlooked causes.
  • Peak hours. When your whole neighborhood is online at 9 PM, shared infrastructure becomes congested, and your ping rises.

How to Lower Ping: Quick Fixes

Start here. These take minutes and need no technical knowledge.

  • Switch to a wired connection. This is the single biggest win. Plug your PC or console straight into the router with an Ethernet cable instead of using Wi-Fi. A wired connection removes interference, packet loss, and signal drops in one move.
  • Restart your router. It clears a congested routing table and re-establishes a clean connection to your ISP. Unplug it for 30 seconds, then plug it back in.
  • Close background applications. Open Task Manager, sort by the Network column, and end anything pulling bandwidth: updaters, downloads, streaming tabs you forgot about.
  • Remove devices from the network. Pause the 4K stream or the big download on other devices for the duration of your session. It's not the number of connected devices that hurts; it's how much traffic they pull.
  • Pick the closest server or region. Most games let you choose a server region; select the one nearest you. The same logic applies to VPNs, remote desktops, and conferencing tools: the closer the endpoint, the lower the physical distance and the ping.

Network Congestion and Insufficient Capacity

When several devices share one router — especially if more than one is gaming or streaming — they compete for the same capacity, and your gaming session's latency climbs. It's not the count of connected devices that matters, but how much traffic they generate: idle phones barely register, while one 4K stream or a large download can saturate the line.

The quickest check is to free up your own machine's network resources:

  1. Open Task Manager (Ctrl + Shift + Esc).
  2. Click the Network column to sort processes by bandwidth use.
  3. Right-click the heaviest consumer.
  4. Select End Task.Network Congestion and Insufficient Capacity

Then pause bandwidth-heavy activity on other devices for the duration of your session. Combine this with a wired connection, and you'll usually see your ping drop immediately.

Ethernet Cable vs. Wi-Fi: Which Is Better for Gaming?

Ethernet wins, and it's not even close. A wired connection gives you lower, more stable latency — typically a few milliseconds on a good LAN — while Wi-Fi adds variable delay and is prone to packet loss from encryption overhead, interference, and competing devices. For competitive play, wired is the baseline.

If you're buying cable, Cat6 is the practical sweet spot for gaming (Cat7 if you want extra headroom). Either handles gigabit with margin to spare.

Can't run a cable? Optimize the Wi-Fi you have:

  • Use the 5 GHz band, not 2.4 GHz. It's faster, less congested, and less prone to interference. The tradeoff is a shorter range.
  • Reduce physical distance to the router. Closer means a stronger signal and fewer retransmits.
  • Clear interference. Keep the router away from walls, metal cabinets, and large electronics that block or scramble the signal.

Check Your Internet Plan and Upload Speeds

Run a speed test (speedtest.net works fine) and compare the result to what your internet plan promises. For online gaming, raw download speed matters less — games don't move much data; they move it frequently. What matters is a stable connection with low latency and decent upload.

That last point often gets ignored: upload speeds carry your inputs to the server. On asymmetric plans where download speed dwarfs upload, a saturated upload channel spikes your ping even when download speeds look fine. A more symmetrical connection is better for gaming for exactly this reason.

What to do with the speed test result:

  • Speed far below your plan, and others report the same? That's an internet provider problem; consider switching ISPs.
  • Only your speed is low? Your internet plan may be the bottleneck; upgrade to a faster tier.
  • Speed is good, but ping is still high? The problem is elsewhere on this list: drivers, DNS, distance, or Wi-Fi.

Update Network Drivers and Software

Outdated network drivers are a common hidden cause of high ping, and almost nobody checks them. The fix on Windows:

  1. Right-click Start → Device Manager.
  2. Expand Network adapters, right-click your adapter, and choose Update driver.
  3. Select Search automatically for drivers. For the latest version, download it directly from the adapter manufacturer's site (Intel, Realtek, Killer) rather than relying on Windows alone.

While you're at it, make this part of your regular maintenance: update your router firmware (check the router's admin page) and keep your OS patched. Stale firmware and old network stacks both add latency you'll never spot in a speed test.

DNS Optimization for Lower Ping

Your DNS server resolves game and matchmaking domains into IP addresses. The default one your ISP assigns is often slower, which adds delay to the initial connection and matchmaking — not your in-game ping itself, but the part that decides which server you land on. Swapping it to a faster public resolver is a free, two-minute change:

  • Cloudflare: 1.1.1.1 and 1.0.0.1
  • Google: 8.8.8.8 and 8.8.4.4

To change DNS on Windows:

  1. Settings → Network & Internet → Ethernet (or Wi-Fi) → DNS server assignment → Edit.
  2. Switch to Manual, toggle IPv4 on, and enter the primary and secondary IPs above.
  3. Save and flush the cache: open Command Prompt and run ipconfig /flushdns.

Which resolver is fastest depends on your geographic location, so test both. A quick ping 1.1.1.1 versus ping 8.8.8.8 from the command line tells you which responds faster from where you are.

Advanced Ping Optimization

Advanced Ping Optimization

For users who are comfortable in a router admin panel, these three settings give the biggest returns on a congested network.

Configure QoS on Your Router

Quality of Service (QoS) prioritizes your gaming traffic over everything else on the network, so a background download can't starve your match. To enable it:

  1. Open a browser and go to your router's admin address (check the label on the router).
  2. Log in with the router's username and password.
  3. Under Advanced Settings, open Data Prioritization (or QoS) and enable it.
  4. If the router warns that NAT Acceleration must be off, disable it via the prompted link, then set your gaming device or its traffic as the top priority.

One caveat: QoS and NAT Acceleration usually can't run together. Disabling NAT Acceleration is fine for gaming, but if you also push very high throughput (large file transfers), note the trade-off.

Enable Router Band Steering

The 5 GHz band is faster and less congested than the 2.4 GHz band. Make sure your router is broadcasting it:

  1. Log in to the router's web interface (steps 1–2 above).
  2. Under Advanced Settings, open Wireless → Wireless Settings.
  3. Enable broadcasting for the 5 GHz band.

Connect your gaming device to the 5 GHz network for higher throughput and lower ping. The trade-off is range: 5 GHz doesn't reach through walls as well, so this works best when you're close to the router.

Port Forwarding for Game Servers

Port forwarding routes incoming traffic for a game's specific ports straight to your device, which can reduce NAT-related delay and connection issues for some titles:

  1. Log in to your router's web interface.
  2. Under Advanced Settings, open NAT Forwarding → Port Forwarding.
  3. Add an entry specifying the external port, external IP, and the internal port or IP to forward to. Get the exact port numbers from the game's official documentation.

Play During Off-Peak Hours

If your ping reliably spikes at night, shared infrastructure is congested. Playing when fewer people are online sidesteps it entirely. That's not always practical, but it works.

Can a VPN Reduce Ping?

Usually, a free VPN raises ping; it adds an extra hop and routes your traffic through an overloaded shared server, so you pay a latency tax for every packet. That's the opposite of what you want.

But a VPN can lower ping in two specific cases: when your ISP is throttling gaming, video, or remote-desktop traffic, or when your ISP's default route to the server (game, VoIP, or otherwise) is bad, and the VPN happens to take a shorter path. The more reliable version of this is running your own VPN on a VPS near the server. That way, you control the route and don't share the server with anyone. If you want to measure a route before committing, our VPS latency testing guide shows how to check ping from 40+ locations, including traceroute and Looking Glass. For a ready personal setup, see is*hosting VPN.

Personal VPN

When your ISP throttles gaming traffic or picks a slow route, a personal VPN on a dedicated IP can take a shorter path and lower your ping.

Watch

Low-Latency VPS for Gaming, Work, and Everything Real-Time

The one cause of high ping you can't configure away is physical distance — and that's exactly what a well-placed server fixes. A VPS in the right location, close to whatever you connect to (game servers, your team, your trading venue), cuts round-trip time and gives you a stable, predictable route instead of whatever path your ISP picks. Gamers use it to sit near match servers; remote teams and traders use it to host a VPN or relay near the endpoint that matters.

is*hosting VPS runs in 40+ countries on KVM virtualization with NVMe storage and unmetered 1 Gbps bandwidth, so you can pick a location near your game's servers and host your own VPN or game endpoint there:

  • 40+ locations — place the node near the servers you play on.
  • Unmetered 1 Gbps — bandwidth headroom for streaming and gaming together.
  • Full root access — host your own VPN, game endpoint, or low-latency relay; configure the route and firewall yourself.

Test the latency from a location before you commit, pick the closest one, and stop letting distance decide your hit registration or your call quality.

VPS

Beat distance-based lag with a low-latency VPS. KVM, fast NVMe, and unmetered 1Gbps in 40+ locations — place a node close to you or other services.

Choose VPS
VPS in 40+ locations

Choose the one closest to you, your audience, or the services you're working with.

From $5.94/mo